Smile High Dental Tourism Agency

Effective Date: [Insert Date]

Smile High operates as a dental tourism agency that connects patients with trusted dental clinics abroad. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, contact our team, or use our services.

1. Information We Collect

Personal Information

When you contact us or request services, we may collect:

• Full name
• Email address
• Phone number
• Country of residence
• Travel preferences
• Dental treatment interests

Medical Information

To help arrange appropriate dental care, we may collect limited health information such as:

• Dental history
• X-rays or photos you provide
• Treatment preferences

This information is only shared with dental clinics for consultation and treatment planning.

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Connect you with suitable dental clinics
• Communicate with you about your enquiry
• Improve our website and services
• Comply with legal obligations

We will only process your data where we have a lawful basis to do so.

3. Sharing Your Information

We may share your information with the following parties:

• Partner Dental Clinics: Your relevant medical and personal information may be shared to obtain treatment quotes and plan procedures.
• Travel Service Providers: If requested, limited information may be shared with hotels, transportation services, and travel partners.
• Legal Requirements: We may disclose your information if required by law or regulatory authorities. We never sell your personal data to third parties.

4. International Data Transfers

Your information may be transferred to clinics and service providers in other countries. Reasonable safeguards are in place to protect your data during these transfers.

5. Data Security

We take reasonable steps to protect your information, including secure servers, encryption where appropriate, and restricted access to personal data. However, no method of internet transmission or electronic storage can be guaranteed completely secure.

6. Data Retention

We retain your personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes. Afterwards, your data is securely deleted or anonymised.

7. Your Rights

Depending on your location (including the UK and EU), you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience and analyse traffic. You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites, including dental clinics or travel services. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updated versions will be posted here with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Smile High Dental Tourism Agency
Email: info@smile-high.co.uk
Phone: +44 7735 775344
Website: smile-high.co.uk